By Ruben Murillo
At this point in post-covid world, we all can agree that hiring remote staff can definitely help save us money and rapidly grow our business. Obviously, more and more companies are joining the club hiring remote teams, but this means they are now faced with new challenges and topics very different from those faced when everyone showed up in the same office. If that is your case, or if there are certain questions that have prevented you from hiring remotely, here are 5 tips for managing a remote team. There is no one-size-fits-all plan for managing remote workers, but these are standard guidelines businesses should consider.
- Remote teams are made up of individuals.
If your whole team shows up at the office and you work with them side by side on a daily basis then you can become very well acquainted with their cultures, personalities, strengths, weaknesses and everything that makes them individuals. Well the same is true about a remote team. So don’t think that if you hire a team of 5 or 10 in a certain location that they will all be the same. They are still individuals that can bring different skills and strengths to the table, as well that might have specific circumstances and needs, even affecting their motivation to work. Get to know each hire and identify what makes them different and valuable. Then think how you can use that insight to improve the team’s performance.
- Keep Communication constant and effective
Obviously you know the importance of good communication in your company, but it becomes even more important if you are working with a remote team. Simply put, hiring remotely will not improve your business if there is vagueness on goals. Your remote team should know exactly what is expected of them. For example, what are their weekly goals? What is expected for them to accomplish on a daily basis? What are the parameters on how they manage their time? Questions like these should be easy for a remote worker to answer. To achieve this you can host a daily team meeting, as well as frequent one-on-one chats with each member.
- Make sure they have all they need
Remote workers deserve the same support and tools that an office staff does. So make sure you provide and keep available everything they might need to be efficient with their work. For example, manuals and procedures information, policies, general company information, and even the different apps and softwares that all computers in the office would have. Furthermore, you might keep in mind some companies also provide equipment like laptops, power supplies, headsets, and other home-office equipment, especially if the contract is long-term or demands a specific level of performance from the equipment.
- No need to micromanage.
Of course you cannot see what each of your employees is doing every minute of the day, and not even as much as you would if they were in the office. However, that does not mean they aren’t getting their work done. If there is good communication and they are clear on their instructions, then you should be able to trust them enough to handle the job. After all, that is why you hired them in the first place. That goes for the hours they work, as well. If possible and applicable, be flexible with them. If one employee prefers to work in the early hours of the day, encourage it; if another is more of a night owl, allow it. As long as the work is getting done, those minor adjustments will keep them motivated and content, producing the best results.
- Value your team.
Yes, the idea of hiring remotely probably had a lot to do with budget. But, although you might be saving in salary or office rent, you still need to be competitive with the salary you offer in the area where you are hiring in. For example, you may need to invest in new or upgraded software or additional hardware, such as headsets, to properly outfit remote employees. Also, many Latin-American companies automatically offer basic medical coverage to employees. Offering a medical reimbursement or bumping the salary a bit to compensate might be the best strategy to guarantee the best hire. A remote team can get you the same if not better results, you just need to set them up to succeed.
Many companies are experiencing the great support and growth that a remote team can give them. At Ventes we have helped connect the best candidates with the right opportunities and given assistance to both ends to achieve the best experience possible. This blog was written by the staff at Ventes Mexico. Ventes Mexico is a top-rated outsource recruitment firm located in Puerto Vallarta, Mexico. Founded by an American, with 16 years living in Mexico, Ventes Mexico operates in the USA and Mexico. The company specialized in remote staffing and headhunting. Each of its employees are 100% bilingual (English/Spanish).
This blog was written by the staff at Ventes Mexico LLC Ventes Mexico is a top-rated outsource recruitment firm located in Puerto Vallarta, Mexico. Founded by an American, with 16 years of living in Mexico, Ventes Mexico operates in the USA and Mexico. The company specialized in remote staffing and headhunting. Each of its employees is 100% bilingual (English/Spanish).