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Home Office Jobs

Virtual Assistant - Maryland-based Cleaning Company (Remote)

  • A Maryland-based cleaning company is looking to add a bilingual, sales-oriented Virtual Assistant to its staff
  • Candidates should have held a previous role as a Virtual Assistant, Customer Service, or Sales Rep
  • Candidates should be comfortable in a start-up environment and have an entrepreneurial mindset
  • Great opportunity for growth into Company Management or Operations role
  • Daily activities include taking inbound calls, providing quotes for services, upselling services, following up on missed sales opportunities, and other administrative activities
  • Schedule:  Flexible | 8-hour days
  • Hourly Rate:  $6 USD/hr | Additional Monthly Bonuses based on performance
  • Spanish accents are welcome but you must be 95% English Fluent

Computer Hardware Specialist - California Tech Company (Remote)

  • California-based tech company is seeking a Hardware Specialist to work with clients as the final escalation point to diagnose and troubleshoot advanced technical issues
  • Specialist will be working directly with US-based IT professionals
  • Candidates should have an expertise troubleshooting/diagnosing advanced technical issues related to business class computer hardware, Windows OS and Windows Server
  • Bonus skills: In-depth knowledge of Microsoft M365 and associated endpoint management systems (InTune and Autopilot). Admin scripting, automation, and PowerShell skills a plus!
  • Must have a passion for delivering remarkable customer experience and success
  • Specialist will provide support for IT technicians via ticketing, phone, and remote support tools on our lineup of business-class computer hardware
  • Assist the internal team with testing, diagnosing, and documenting hardware returns, documenting any recurring problems, and escalating with our vendors/support as necessary
  • Excellent English verbal and written communication skills 
  • Schedule: Business Hours | Mon – Fri
  • Salary: $30-35K MXN /M

Customer Support/Onboarding Agent - New Jersey Based Health Care Company (Remote)

  • A New Jersey-based Health Care company is seeking a Customer Support/Onboarding Agent to assist new patients in their onboarding process
  • Candidates should have fluent English – Native Preferred
  • The onboarding agent will be the first point of contact when patients reach out for help
  • Answer all incoming calls using a professional and courteous manner.
  • Complete over-the-phone assessments according to screening criteria.
  • Conduct verification of benefits.
  • Ability to speak intelligibly and accurately about our program and services offered.
  • Coordinate and schedule new intake dates and times.
  • Coordinate transportation for new intakes.
  • Work well on a team and maintain a high level of organization.
  • Conduct the Admissions process.
  • Schedule: Mon – Fri | 8:30am – 5:00pm EST 
  • Salary:  25,000 MXN /month | Mexican benefits provided by law

Email/Chat Support - Tech Company (Remote)

  • Tech company is looking for a Bilingual Email/Chat Support Agent to Process emails professionally to provide information about products & services
  • Taking/canceling orders or obtain details of complaints
  • Keeping records of customer interactions, details of inquiries, complaints, and comments, as well as actions taken
  • Processing orders, forms, and applications
  • Following up to ensure that appropriate actions were taken on customers’ requests
  • Referring unresolved customer grievances or special requests to designated departments for further investigation
  • Working with clients & understand client requirements
  • Working as a mediator between clients & our software developer
  • Excellent communication – written & verbal (English and Spanish)
  • Tech Support Experience is a PLUS
  • Experience in customer/email support will be a plus point.
  • Should be Tech Savvy – WordPress or Moodle is a big PLUS
  • Freshers with excellent written & oral communication can apply.
  • Candidate must complete Aptitude assessment
  • Salary: $900 USD /M
  • Schedule: US-Business Hours
  • *Must Overlap 1-Hour with Mumbai Business Hours*
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